英文简历(客户服务代表)CUSTOMERSERVICEREPRESENTATIVE(Sales)
SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.
SUMMARYOFQUALIFICATIO
Demotratedabilityintheprovisionofsaleuortservices.Includesestablishmentoftheclientbase,exteivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.
Coistentlymet/exceededsalesgoalsandititutedsalerogramalesincreasedfrom$8to$25million.
Thoroughknowledgeofmanagementproductioauretimelyandaccuratepresentationofgoodadeptatcoordinatingdeliveryprocees,organizationofdeliveryschedulesandmonitoringdeliverypersoel.
Exteiveexperienceinfacilitatingoperationalprocedures,Reondtocustomercomplaintresolveproblemelementinteractwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiation,purchasing,correondence,accountadjustmentsandinventorycontrol.
Exceptionalcommunication/interpersonalandorganizationalskills.
EXPERIENCE
1989-PresentOXBRIDGE,INC.
Interfacewithmerchandisingpersoel,atalllevels,andprovidetechnicalinformationoncompanyproductsandservices.
Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproductiontoeurerealizationofcustomerecificatio.
Collaboratewithcontractingmerchandisersforcontractnegotiationoulies.Conductexteivematerialscostingprocees.
Coordinatedeliveryschedulesandmonitordeliverypersoel.
OrganizepromotionaldemotrationactivitiesforhomeandHewYorkmarketingoffice.
Reondtoandresolvecustomercomplaints.
Manageofficeoperatioandproducecorreondence.
Controlstockandconductpurchasingprocedures.
Aistsalesdepartmentinestablishingclientbase/salesterritories.
EDUCATION
1993-PresentPROPHETJUNIORCOLLEGE
AociateDegreeProgram
ComputerOperatiorogram:Lotus1-2-3,DatabaseIII,Typing,Word-proceing(Multimate),BusineMath,eechCommunication,IntroductiontoComputersandEnglishComposition.
Notice
Backgroundsummaryaccentuatescandidate\'sacquiredprofeionalskillsandimpreivetrackrecord.
Listingrelevantcoursesaddsweighttocandidate\'seducationalcredentials.
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