英文简历(客户服务代表)CUSTOMERSERVICEREPRESENTATIVE(Sales)

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SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.
  SUMMARYOFQUALIFICATIO
  Demotratedabilityintheprovisionofsaleuortservices.Includesestablishmentoftheclientbase,exteivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment. 
 Coistentlymet/exceededsalesgoalsandititutedsalerogramalesincreasedfrom$8to$25million.
  Thoroughknowledgeofmanagementproductioauretimelyandaccuratepresentationofgoodadeptatcoordinatingdeliveryprocees,organizationofdeliveryschedulesandmonitoringdeliverypersoel.
  Exteiveexperienceinfacilitatingoperationalprocedures,Reondtocustomercomplaintresolveproblemelementinteractwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiation,purchasing,correondence,accountadjustmentsandinventorycontrol.
  Exceptionalcommunication/interpersonalandorganizationalskills.
  EXPERIENCE
  1989-PresentOXBRIDGE,INC.
  Interfacewithmerchandisingpersoel,atalllevels,andprovidetechnicalinformationoncompanyproductsandservices.
  Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproductiontoeurerealizationofcustomerecificatio.
  Collaboratewithcontractingmerchandisersforcontractnegotiationoulies.Conductexteivematerialscostingprocees.
  Coordinatedeliveryschedulesandmonitordeliverypersoel.
  OrganizepromotionaldemotrationactivitiesforhomeandHewYorkmarketingoffice.
  Reondtoandresolvecustomercomplaints.
  Manageofficeoperatioandproducecorreondence.
  Controlstockandconductpurchasingprocedures.
  Aistsalesdepartmentinestablishingclientbase/salesterritories.
  EDUCATION
  1993-PresentPROPHETJUNIORCOLLEGE
  AociateDegreeProgram
  ComputerOperatiorogram:Lotus1-2-3,DatabaseIII,Typing,Word-proceing(Multimate),BusineMath,eechCommunication,IntroductiontoComputersandEnglishComposition.
  Notice
  Backgroundsummaryaccentuatescandidate\'sacquiredprofeionalskillsandimpreivetrackrecord.
  Listingrelevantcoursesaddsweighttocandidate\'seducationalcredentials.
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